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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Not as bad as the other reviews - Review by
Rick Clevenger submitted on January 7, 2003 |
| Customer's web site: www.cyberpano.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of January 7, 2003): Current customer |
| Plan used: budget |
| Customer service rating: 6 out of 10 |
| Technical quality rating: 6 out of 10 |
| Cost rating: 7 out of 10 |
| Overall rating: 7 out of 10 |
I've had this site for a little over a year. Originally I was using aletia and jaguar bought them out. I've had some problems with short outages that I've known of, the biggest problem was with one of their pre-installed chat rooms. It would work once or twice then quit. It would take them 3 days to a week to fix it. This happened 4 or 5 times over the course of 2 months, each time it was a headache to explain the problem. Finally got someone that figured out what the real problem was and had no problems since.
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