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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Untitled - Review by
Anonymous submitted on March 23, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of March 23, 2003): Current customer |
| Plan used: Standard Plan |
| Customer service rating: 8 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 4 out of 10 |
Although customer response time was prompt and the people were curteous, it simply couldn't make up for the various technical problems. More than once a month I would have problems trying to access my email on the server, my website was unavailable more than twice within a six month period, and currently their entire website is down (as is mine) and possible gone, and I have received no communication from them regarding this!
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