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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Worse everyday - Review by
Alex submitted on March 31, 2003 |
Customer's web site: tuningmaniacs.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of March 31, 2003): Current customer |
Plan used: Essential Basic Plan |
Customer service rating: 7 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 4 out of 10 |
Overall rating: 1 out of 10 |
Customer Support has been polite, fast and normally OK. Technical Quality is horrible: UPTIME is not acceptable being more and more frequent the time when my site is not accessible. Some months ago it happened 2-3 times a month which can be understandable for maintenance reasons but now it's everyday.
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