Jaguar PC - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Worse everyday - Review by Alex submitted on March 31, 2003
Customer's web site:
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of March 31, 2003): Current customer
Plan used: Essential Basic Plan
Customer service rating: 7 out of 10
Technical quality rating: 1 out of 10
Cost rating: 4 out of 10
Overall rating: 1 out of 10
Customer Support has been polite, fast and normally OK.
Technical Quality is horrible:
UPTIME is not acceptable being more and more frequent the time when my site is not accessible.
Some months ago it happened 2-3 times a month which can be understandable for maintenance reasons but now it's everyday.



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