Jaguar PC - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Pretty good - Review by Michael Parks submitted on June 11, 2003
Customer's web site: www.parkswc.com
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of June 11, 2003): Current customer
Plan used: Basic
Customer service rating: 7 out of 10
Technical quality rating: 7 out of 10
Cost rating: 8 out of 10
Overall rating: 7 out of 10
Had some bad times during a long move.
They gave the customers a choice of a fast move with 2 or 3 days down time or a slow move. They chose a slow move so we had a long move with a lot of problems.

Uptime is normally good but mixed with times of bad downtimes.
Expect 4 or 5 hours of down time in 2 months or so.
But if they have a bad time then expect a lot more.

Customer service seems thin. Takes a while to get information back from them.

For features and price I would say try them.

 

 

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