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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Poor Customer Service - Review by
Susan submitted on March 5, 2003 |
Customer's web site: N/A |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of March 5, 2003): Less than 3 months ago |
Plan used: Basic |
Customer service rating: 1 out of 10 |
Technical quality rating: 5 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 1 out of 10 |
On a recent issue I called to renew a domain name...I was told 'no problem, we'll take care of it'...well they didn't, now my client's domain name is in redemption and they cannot or I should say will not help rectify their mistake...needless to say as a web designer holding 40-45 accounts with them...I'm moving ALL OF THEM!!!!!
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