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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Upgrade was really downgrade - Review by
anonymous submitted on April 3, 2003 |
Customer's web site: N/A |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of April 3, 2003): 3 months - 1 year ago |
Plan used: N/A |
Customer service rating: 1 out of 10 |
Technical quality rating: 3 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 2 out of 10 |
This company ran fine for six months, after which they did an "upgrade" which wreaked all kind of havoc both on our site, server performance, and their customer service. And the transition was not handled properly as well. Since the upgrade in late winter, '02, the support was abysmal.
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