Jumpline.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Email messages disappeared/command line access terminated - Review by Anonymous submitted on March 7, 2002
Customer's web site: N/A
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of March 7, 2002): Current customer
Plan used: basic
Customer service rating: 5 out of 10
Technical quality rating: 3 out of 10
Cost rating: 2 out of 10
Overall rating: 2 out of 10
An upgrade was done with no notice that caused email to stop working. Even after making the changes, email didn't reliably come through. Messages would just disappear. I could have checked via telnet, but Jumpline chose to terminate this service as part of my plan.

 

 

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