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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Worst... Customer Service... EVER - Review by
Anonymous submitted on March 11, 2002 |
Customer's web site: N/A |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of March 11, 2002): Current customer |
Plan used: Plus |
Customer service rating: 1 out of 10 |
Technical quality rating: 4 out of 10 |
Cost rating: 4 out of 10 |
Overall rating: 1 out of 10 |
I agree with all the postings below. The "upgrade" of last week was an utter disaster. Two weeks worth of work lost. Users' email, lost. Functionality removed without warning.
Tech support ranged from unresponsive, to outright lying.
They have disconnected their customer service phone line - I think this pretty much says it all.
I'm transfering my domain elsewhere as soon as possible.
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