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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Jumpline DownGrade hosed us - Review by
Rob Kleine submitted on March 11, 2002 |
Customer's web site: grandcanyonhiker.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of March 11, 2002): Current customer |
Plan used: Plus |
Customer service rating: 1 out of 10 |
Technical quality rating: 4 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
With no advance notice, Jumpline dongraded their server software. In the process, they eliminated our shopping cart and disabled all scripts. Requests to Jumpline tech support have been unanswered for 5 days now. They do not answer the phone. If you value service, avoid Jumpline.
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