Jumpline.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Upgrade is a DISASTER!!! - Review by Anonymous submitted on March 11, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of March 11, 2002): Current customer
Plan used: Plus Plan
Customer service rating: 3 out of 10
Technical quality rating: 4 out of 10
Cost rating: 3 out of 10
Overall rating: 2 out of 10
As a professional developer, I know it can be difficult to plan a wide-spread upgrade but JumpLine appears to have done ABSOLUTELY NO PLANNING. Their latest efforts have been and continue to be a disaster. The upgrade has flopped and every attempt on their part to fix it is actually making it worse. Needless to say, the reason I'm here is to find a new host. Enough is enough...

 

 

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