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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Upgrade Problems - Review by
Anonymous submitted on March 11, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of March 11, 2002): Current customer |
Plan used: N/A |
Customer service rating: 1 out of 10 |
Technical quality rating: 8 out of 10 |
Cost rating: 4 out of 10 |
Overall rating: 3 out of 10 |
Prior to the upgrade I would have rated them a 9 out of 10, however, since the upgrade, I have had nothing but problems! No notification of user name changes, and absolutly no customer support. In fact the upgrade put me over my quota, therefore knocking out my email.
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