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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Unbelievably bad - Review by
Anonymous submitted on March 13, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of March 13, 2002): Current customer |
| Plan used: standard |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
These guys started out great -- no problems and very cheap price. If something ain't broke you shouldn't fix it, but these guys had an "upgrade" that ruined everything. Web site down, emails bounce, and worst yet -- NO CUSTOMER SUPPORT. I've been filling out online support request forms for days begging them to contact me. They don't respond. They don't even admit there's much of a problem on their web site. No apologies, no indications of when these problems might be fixed. These guys are horrible. I am so outta this plan. Stay away from these guys, unless you hate yourself.
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