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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
No service - Review by
submitted on March 14, 2002 |
Customer's web site: www.felver.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of March 14, 2002): 1 year - 3 years ago |
Plan used: Plus |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
I have 5 sites hosted by jumpline.com. They started off with good service. March 6th 2002 jumpline started upgrading their site. All websites that I have were down on and off. E-mail was lost, data was lost. Jumpline must not know what a current backup is, because data was restored from old sources. Their customer service has went to no customer service. They do not allow you to talk to anyone on the phone since their upgrade. Support requests have been answered with generic replies.
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