Jumpline.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

WARNING - DON'T USE JUMPLINE - Review by Mike Brewer submitted on May 17, 2002
Customer's web site: www.sa-wa-ro.com
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of May 17, 2002): 3 months - 1 year ago
Plan used: Pro
Customer service rating: 2 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
Since their 'upgrade' (ha!) bad got worse got to impossible. Their inhouse software takes up space in my paid for space, they loaded up a 3 week old version of the site, with many pages missing, hackers used their formail cgi to hack into my email and send out spam so that I ended up with over 10,000 returned emails - which filled up all my webspace plus many many more problems. I have now left them and I am trying to get my money returned.
Whatever you do - DON'T use Jumpline.

 

 

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