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You are responding to the following review:
|Not Great, but good. - Review by
submitted on August 4, 2002|
|Customer's web site: N/A|
|Length of time hosted by this company: 3 months - 1 year|
|Date when last hosted by this company (as of August 4, 2002): Current customer|
|Plan used: 14.95|
|Customer service rating: 7 out of 10|
|Technical quality rating: 8 out of 10|
|Cost rating: 10 out of 10|
|Overall rating: 7 out of 10|
|I generally have had an okay experience with Liquid Web. I usually get a response within 24 hours of an email and honestly, I feel a 24-hour turn around time is fine. I had several complex technical questions answered in a professional manner. |
I did have one experience where the answer was sort of a "well, it is your fault you don't know SQL well enough." That is true. It is NOT the responsibility of a web host to teach you how to program or implement a website.
My biggest complaint is that they advertised that 2 months were free with a one year contract. This is TRUE, because there is a discount for an annual contract, but I thought you got the discount AND two months free. My mistake.
Other than that, I like them for their great features. Two shopping carts? Free scripts? What else can I say, but "Great"!
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