Lunarpages.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

6 months - doing OK so far - Review by Anonymous submitted on May 20, 2003
Customer's web site: www.qshq.net
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of May 20, 2003): Current customer
Plan used: standard
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 9 out of 10
Overall rating: 10 out of 10
I started off with LunarPages as a backup for our main company web site. It went well, so I set up a non-profit org web site I maintain there. That went very well too. So I just moved my personal web site to Lunar Pages.

Support has been very fast, coopertive, responsive and effective. Answers are clear and to the point. At our request, they set up an "A" record for an off-site sub-domain and again they changed it for us when our ISP changed the IP address--just an example of how they are helpful and responsive to our individual needs. I haven't had any complaints with the service.

The control panel is downright fun to use. There are gee-whiz features, like forums, that you can set up effortlessly. And to top it all off, they increased the disk space on our plan for free.

After 6 months, I'm doing ok so far.

 

 

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