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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Finally a solid host - Review by
Happy submitted on June 22, 2003 |
Customer's web site: www.redantenna.tv |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of June 22, 2003): Current customer |
Plan used: Standard |
Customer service rating: 10 out of 10 |
Technical quality rating: 10 out of 10 |
Cost rating: 10 out of 10 |
Overall rating: 10 out of 10 |
We've gone through five hosting companies in the past 3 years and always ended up frustrated (red flags: ADDR and FeaturePrice - site always down, no customer service). Finally we found Lunarpages, although I was still skeptical. Results: Our site has never been down. When we call, we immediately speak to a real human being who is extremely helpful. When we email questions, we receive a response within the hour. Free customer support is unfortunately rare, but Lunar Pages does it and does it well. Lots of space for a great price. I was very jaded about hosting companies, but I am happy to say that Lunarpages really is a solid service. Now we use them for our other sites and client sites, and they all run just as smoothly.
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