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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Don't know Cold Fusion at all - Review by
Anonymous submitted on August 13, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: over 3 years |
| Date when last hosted by this company (as of August 13, 2003): Less than 3 months ago |
| Plan used: Developer |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 7 out of 10 |
| Cost rating: 7 out of 10 |
| Overall rating: 6 out of 10 |
Each time I had a Cold Fusion account to setup, I had to walk the techs through settings for DSN's. They did not seem to understand the concept of Sessions, much less how the server-side settings affect other applications on the box. The final straw was when I found out that they had migrated to a new management system and neglected to turn on logging, and stated that I needed to request it... excuse me? I moved all of my accounts that day.
I would not call them the most incompetent techs in the world, but when a customer has to tell them how to set up their servers, something is wrong...
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