|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Worst $65... ever - Review by
submitted on June 22, 2003 |
Customer's web site: twisterchat.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of June 22, 2003): 3 months - 1 year ago |
Plan used: N/A |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
I decided to go with this company after reviewing many websites on dmoz. I signed up for the full year @USD65. It took 2 weeks for anyone to email me about my account, and 3 weeks before my account was finally activated.
I tried their service for a couple days, and discovered that they don't know how to change file permissions correctly (and they dont allow for ftp file permission changes) - so _none_ of my Perl scripts functioned... at all. This rendered my site completely useless, and after a few days of talking to tech support, I finally requested a refund (well within the 10 day limit).
Below is actual email listing:
3/17 - First Cancellation email sent to admin@UWH.biz
3/19 - Second Cancellation email sent to support@megawebserver.com
3/26 - Third email sent to billing@megawebserver.com
4/1 - Fourth email sent to billing@megawebserver.com (this email was sent with a tech support person assuring me that it was forwarded to the right person "with urgent priority")
5/12 - Fifth email sent to billing@megawebserver.com
ABSOLUTELY NO RESPONSE TO ANY OF THE EMAILS.
The only good thing that came from this is now i know to check reviews for companies online before purchasing from them.
Good job to Megawebserver.com for making the internet a little harder for everyone to use.
-Dennis twisterchat.com
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|