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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Run as fast as you can - Review by
Anonymous submitted on July 10, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of July 10, 2002): 3 months - 1 year ago |
| Plan used: N/A |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 3 out of 10 |
I had my site with NMF for over 2 years and was pleased during that time.
Then the trouble began. I experienced downtime way too often to include my email for hours on end. I couldn't get into my control panel or ftp often and would have to send in a support ticket.
Speaking of which, the support tickets didn't get answered for days.
But the worst thing they did was mislead me on my NO ANNUAL FEE. I was billed $70.00 from out of nowhere plus had to pay for my own domain. I was disappointed they changed the policy of NO ANNUAL FEE without letting me know.
I highly DO NOT recommend this company.
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