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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
I'm Calling it Quits - Review by
submitted on December 2, 2002 |
Customer's web site: www.easycall.net |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of December 2, 2002): Current customer |
Plan used: annual payment |
Customer service rating: 2 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 1 out of 10 |
After struggling to get my email working last week I was finally told they needed to delete my whole account and reinstall it. I needed to have back-ups of all my files and scripts as they would be lost! When I first signed on with them they were ok and charged $35 year for domain renewal/maintenence fee. Now it's $70. So for me, it's time to say good bye. My annual renewal is due in a month, but they won't be getting it. Support is aweful, no one answers the phones, and I don't even have control over my own domain name. Hope I can get it transferred ok!
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