NoMonthlyFees.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Go Elsewhere!!! - Review by Anonymous submitted on December 9, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of December 9, 2002): 3 months - 1 year ago
Plan used: Lifetime
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 3 out of 10
Overall rating: 1 out of 10
At one point I had 3 sites hosted by NMF, this was before they went down hill.

They're support turned rude and very offensive.  Techsupport reps had a very childish attitude and where no help at all.  Most of my support tickets where deleted without being addressed, and when I posted another ticket asking them why, it would be deleted also, or they would blow me off with some rude comment.
Prices and the plans are changed without notice. Services that should be included you have to pay for. If you have a problem as result of issues with their server, you are told you have to pay one of their "on staff" programmers $10/hour to fix it.

All in all, stay away from this company. You'll regret signing up with them if you do, I know I do.

I have since moved my sites to
Sevaa (www.sevaa.com) and they are the exact opposites of NMF.

 

 

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