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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| seem ok to me - Review by
submitted on March 31, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of March 31, 2003): Current customer |
| Plan used: 600 m storage, 5 gigs bandwidth |
| Customer service rating: 9 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 8 out of 10 |
| Overall rating: 8 out of 10 |
I don't have a complicated site (mostly html) and I don't use much bandwidth (around 200 megs/month), but I can say that my experience was a good one. The price is about right, I would say. The only reasons why I am leaving are 1. I didn't realize until after I signed up that I do not own my domain name, and 2. I want to move to a host that offers more packages - I feel I may need more than 5 gigs transfer soon.
Their customer service people were lighthearted and friendly, but of course I was too, it doesn't pay to be rude to them. I did notice though that as the year went on they took more and more time to answer their tickets. Still, it was less than a day when I would get a response.
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