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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Moving now - Review by
submitted on August 20, 2003 |
| Customer's web site: www.macswapshop.com |
| Length of time hosted by this company: over 3 years |
| Date when last hosted by this company (as of August 20, 2003): Less than 3 months ago |
| Plan used: standard |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 1 out of 10 |
After a few years with this service, I've had enough. Most recently, my site was 'hijacked' by tech support. Apparently I had exceeded disk quota. Their control panel said I had 100+ MB to go, so I kept going. Their tech support answer was 'because you totally went way over... you messed up the counting system'. I now think that files under a subdomain aren't included under the control panel disk usage stats... Result was I pleaded (and received in fairness) for 15 min to delete my own stuff instead of them deleting my data on their own.
At the moment, getting this: Sorry for the inconvience! The root partition on this server is running out of disk space. Cpanel operation has been temporarily suspended to prevent something bad from happening. Please ask your system admin to remove any files not in use on that partition.
Look at the other hosting companies. If they are worth their salt, they reply to the negative comments. From the reviews I have seen, nomonthlyfees.com has not yet replied to any review. Steer clear.
Moving ASAP, not another year of this.
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