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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
VERY POOR - Review by
Anonymous submitted on September 12, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of September 12, 2002): Private |
Plan used: the $35 one |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
Outdated software and missing Linux libraries means that if your site is dynamic in any way you're probably going to run into some problems that they won't be able to or willing to correct. The servers frequently have outages, most recently they blew out all the power and UPS systems for their entire buidling. The tech support personnel can only handle simple problems and know little or nothing about truly technical problems.
If your site is dynamic in any way or depends on 99.9% uptime, avoid OLM. They may have a 99.9% uptime guarantee, but that does you no good if they don't live up to it and your business suffers.
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