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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Started off great, but then service became poor. - Review by
Amy submitted on January 21, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of January 21, 2003): Less than 3 months ago |
| Plan used: OLM3 |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 8 out of 10 |
| Overall rating: 4 out of 10 |
I started with OLM.net based on the suggestion of a friend who is using them for webhosting. Service was fine for about 8 months, but for the past few months, outages became commonplace, and all support would do was keep it open for a few days and then close it. No explanation was ever given nor did uptime get any better. On the other hand, my friend (who was on a different server) has not had any downtime with them. I became very disappointed with their service and cancelled.
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