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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| PowWeb: Worst in 8 years - Review by
submitted on July 7, 2002 |
| Customer's web site: www.checksnet.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of July 7, 2002): Less than 3 months ago |
| Plan used: $99 annual prepay |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
As a software publisher & webmaster since 1995, I've hosted with others, large & small. By far, the worst experience was my 4 months with PowWeb. I moved my site from them in June 2002 after numerous service outages, server failures and email delivery "glitches" became more frequent (every 10 days for up to 5 hours at a time). As if that weren't bad enough, the closest thing to an apology or "make good" was a form email 12 hours after the fact. Need help evenings, weekends or holidays? Want a refund for the unused portion of the year you paid for? Forget about it! If you have any enemies, tell them to host with powweb.
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