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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

The Worst - Review by submitted on August 10, 2002
Customer's web site: ridland.ca
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of August 10, 2002): Less than 3 months ago
Plan used: Value Plan
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
Email appears to work only with Outlook.  I hate Outlook, but couldn't get Eudora to work, or Mozilla or Netscape or .... Customer support is non-existent.  24 hours to respond with a message saying reading the FAQs.  My email to them specifically said I had read the FAQs and they were of no help.  So another 24 hours to say, "well you are the only one facing this problem" which is a bald faced lie.  One only has to check their forums to see that a huge number of users are having the same problem. 

This company relys on its users to support each other.

P.S.  Now Outlook has stopped working.

I'm going to pay a little more and more to a decent hosting company.

Cancel my account Powweb.

 

 

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