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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Lousy Customer Service - Review by Prisoner submitted on August 29, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: N/A
Date when last hosted by this company (as of August 29, 2002): Current customer
Plan used: 7.77
Customer service rating: 1 out of 10
Technical quality rating: 9 out of 10
Cost rating: 2 out of 10
Overall rating: 2 out of 10
They do not support all they sell. They refuse to answer email from customers who have paid for a year. They ban members from their support forum for no reason and with no explanation. I have been trying for three months to get a problem fixed with no result.

 

 

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