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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| powweb is Unreliable - Review by
submitted on September 5, 2002 |
| Customer's web site: www.koutayba.com |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of September 5, 2002): Current customer |
| Plan used: Powvalue promotion |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 6 out of 10 |
| Overall rating: 1 out of 10 |
We have been hosted with them for a week and within this week our site went OFFLINE 4 days in a row, each day for a minimum of 3 hours OFFLINE to a maximum of 6 and a half hours on Sep 4 2002.
We have asked them several times to exaplin why this is happening, they have failed in the 6 times they replied to us to exaplin why, seems as if they are avoiding the question.
Aany questions we asked them was ignored and a reply of 'CAN YOU TRY AGAIN?" or 'WE checkd and everything seems fine' kind of answers, not once did they explain why the site was offline.
We tried to even call them and FAX them and nothing in return came out of them. We have wasted alot of time trying to contact them and so far we think we are wasting our money as well.
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