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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Worst customer service I've ever experienced - Review by
Larry submitted on October 7, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of October 7, 2002): Less than 3 months ago |
Plan used: One year plan |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
Absolutely the worst customer service I've ever experienced among the 8 web hosting companies I've used. Doesn't respond to emails, confuses problems reported with those reported by others...'Fixes' problems that ain't even real. No apologies, or even a sorry when confronted with their errors and mistakes and incompetent service.
Give these guys a pass...
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