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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| these people are psycho - Review by
Anonymous submitted on March 8, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of March 8, 2002): Current customer |
| Plan used: The only one. |
| Customer service rating: 1 out of 10 |
| Technical quality rating: N/A |
| Cost rating: 5 out of 10 |
| Overall rating: 1 out of 10 |
If you go over 12GB/month, they charge $8/GB, and it seems they aren't interested in helping you to keep your site under 12GB, but rather if you go near it they want you to go over so they get more money. As best I can tell, their tech support wouldn't answer my questions.
You can't remove your credit card number out of their system, it's like they're just waiting for them to find something to charge you for. It isn't my card, so I don't want it in there, but they can't remove it because "they have to keep it by law". What a lie.
There is no telnet access for 'security reasons', even though you can upload executables with ftp and execute them with CGI-BIN. I asked what security this gave them. They said "As for Telent, this is total out of the question; we do not all clients to telent becasue we are preventing and protecting them form potential system
attacts." The spelling/grammer is them, I just copy and pasted.
If your site goes over 400MB/day, they send you an email, if you don't print it out, sign it, and fax it to them in 24 hours they cancel your account, keeping your money I assume. I don't know, their tech support didn't answer this question for me either. Like I said, they only read the first two lines.
If only I had come here first. As for the service, I'm not even going to upload anything, I'll just get my money back, so I don't know.
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