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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

A Deal @ 7.77/mo ..... ok - Review by submitted on March 20, 2002
Customer's web site: www.max-tech.net
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of March 20, 2002): 3 months - 1 year ago
Plan used: powvalue 7.77 / month
Customer service rating: 5 out of 10
Technical quality rating: 3 out of 10
Cost rating: 6 out of 10
Overall rating: 5 out of 10
I have had them for several months, seems their servers go down about once a month for several hours, usuall in the evening, I suppose for maintenance, since it is a regular event each month. My site also seems to load slow more than I like.

As for their email, it goes down atleast a couple times a month, for hours. This is irritating, but I don't think I have lost any emails.

When I first signed up, I transferred my domain to their so-called sister company 15domains.com, they say in their FAQ's that if you register with 15domains your domain will automaticaly point to their servers, they did after 2 calls to customer support and I changed them myself, my site was down for almost a week during the transition.

They have a very good ops support section with a forum.  It is very helpful and has answers to just about any question you might have.

All in all, I think you get quite a bit for the price, the only drawback is the down times, which I didn't have with the last host, but the last host was also 29.95 a month for less than powweb has to offer.

Bottom line.... you get your money's worth.....

 

 

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