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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Lousy - Review by
Paul submitted on April 3, 2003 |
Customer's web site: www.theparkestate.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of April 3, 2003): Less than 3 months ago |
Plan used: Reseller |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
I had a really bad experience over the last 3 months. It felt like about 20% uptime in total. My site was hacked (not sure if this was their fault or not yet), then they lost weeks of backup data and then PWS brought their whole network down for several more weeks leaving dozens of people stranded. Their support people have lots of excuses but if you keep on at them they just ignore you until you go away. They're cheap but it's a false economy.
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