ProWebSpace.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Lousy - Review by Paul submitted on April 3, 2003
Customer's web site: www.theparkestate.com
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of April 3, 2003): Less than 3 months ago
Plan used: Reseller
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
I had a really bad experience over the last 3 months.  It felt like about 20% uptime in total.  My site was hacked (not sure if this was their fault or not yet), then they lost weeks of backup data and then PWS brought their whole network down for several more weeks leaving dozens of people stranded.  Their support people have lots of excuses but if you keep on at them they just ignore you until you go away.  They're cheap but it's a false economy.

 

 

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