|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Untitled - Review by
Martin Turner submitted on June 21, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of June 21, 2003): N/A |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 1 out of 10 |
This is a very badly run operation. Their customer service is very poor. The downtime is appalling although to be fair it is down to third party issues and is being addressed. I have asked for a snail mail address of their Head Office and a VAT number. They are not a limited company nor are they VAT registered (they have told me this) and as a UK company offer no means of contact other than a forum which sometimes degenerates into a farce. I am trying to track down the boss whose address is given as a place in North Wales although their Operations Manger informs me that for personal reasons he is rarely about. MI5 are more open than this operation.
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|