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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| CRASHED/HACKED RECENTLY, READYHOSTING HAD NO BACKUP, OFFERED NOTHING!!! - Review by
submitted on February 7, 2002 |
| Customer's web site: www.mreb.ca |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of February 7, 2002): Current customer |
| Plan used: BASIC/ONLY PLAN |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 1 out of 10 |
ReadyHosting crashed recently from hacking and did not back up any of their SQL db's. Subsequently, our company lost all data.
http://www.readyhosting.com/SupportSiteWork.html has more information, and here is a letter excerpt I received:
From: mherbrechtsmeier@readyhosting.com
Date: 2/7/02
If you do have a SQL DB you are unable to connect to it is because we are keeping the hacker out by blocking ways to get onto the servers. We have lost the content for the following SQLs and are unable to restore any backup.
This is unacceptable, please review them accordingly.
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