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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Instant setup? - Review by
submitted on February 7, 2002 |
| Customer's web site: troybrownnet.readyhosting.com |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of February 7, 2002): N/A |
| Plan used: 99.95/year |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
I signed up for an account with readyhosting this past Tuesday. They promised "instant setup" - that's such a joke.
It's now Thursday evening, I have e-mailed their support about a dozen times and have not gotten one reply. Out of frustation, I e-mailed everyone listed on their contact page today. Someone from their sales department finally got back to me and gave me the CORRECT ip address for my site (the IP they gave me in their "welcome" letter was WRONG!) I still cannot browse to the site or connect with Visual InterDev.
And get this: THEY HAVE ALREADY BILLED MY CREDIT CARD!!
I would not recommend readyhosting.com to anyone. I manage several websites and have had great service from most of the hosting companies I deal with.
I'm giving them until Friday evening to have everything working for me or I am going to canel my account with them and remain with myhosting.com - myhosting.com actually has a support staff and I've been happy with their service. I was only looking for more web space and that's why I decided to switch to readyhosting.com.
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