ReadyHosting - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Cancelling is a joke too.... - Review by Jeff C submitted on February 8, 2002
Customer's web site: N/A
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of February 8, 2002): Current customer
Plan used: The only offer one... lol
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
This is so frustrating, i never go my site working. So i sent them an e mail telling them to cancel and now they write me back saying that my site is working (which is a lie). So when i sent an e mail telling them to cancel my service i explained that i wanted a confirmation e mail letting me know that that they got my e mail ( i even explained how to send an e mail in case they dont know how) and i havent heard anything. I called and they said well it will take about a week, but they sure did process my 150$ fee instantly. This company is terrible, i dont care if they got hacked they should have taken the procautions not to let that happen. I will never ever use a service with them and i will advertising to all of my friends, family, and co workers how terrible this site service is! Readyhosting.com will never survive when they treat their customers the way they do. I will let you know when i my cancelation is complete, i sent the e mail 2-7-02 and i sent another one 2-8-02. DO NOT USE READYHOSTING.COM!

 

 

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