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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Untitled - Review by
B. Soliman submitted on February 12, 2002 |
| Customer's web site: www.digitalpeacock.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of February 12, 2002): Current customer |
| Plan used: There's only one plan... |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
I have been with ReadyHosting for about a year--all was fine until the past few weeks. I first noticed when I began having lots of email downtime. When an old domain name of mine was about to expire I decided not to renew it and move one that I had hosted with another company to ReadyHosting. BIG MISTAKE. As all the others have said "customer service" and "tech support" are now non-existent. I have emailed all the contacts on their list (5 attemtps to resolve issues at last count), sent in trouble tickets, and dialed till my finger was about to fall off--all to no avail. If you click on the link to my domain you'll see that there's still nothing there yet. All this and I STILL CAN'T EVEN FTP to my domain 8 DAYS AFTER SIGN-UP. I'm going to cancel the plan ASAP and I will NEVER trust them again. STAY AWAY FROM READYHOSTING at all costs--it is NOT a bargain if you get ZERO customer service, ZERO tech support, and ZERO ability to even do somthing as simple as FTP your pages to the server.
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