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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Cheap, but poor performance - Review by
submitted on October 17, 2002 |
| Customer's web site: www.cognitivepowers.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of October 17, 2002): Private |
| Plan used: Private |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 3 out of 10 |
$99 per year is the right price... But DO NOT host a legitimate business where traffic is important. I have had a LOT of downtime. If it isn't the server I am hosted on, it's the server my database is hosted on. I have downtime weekly - sometimes several hours at a time. When I DO have working servers, their latency and packet loss are unacceptable. pings run about 100-120msec, and packet loss is often 10-25%.
Their support does know their ass from their elbow and "mysterious" things keep happening to my site.
Avoid this host if you can afford something a little higher quality.
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