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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Instant setup? - Review by
submitted on February 15, 2002 |
| Customer's web site: troybrownnet.readyhosting.com |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of February 15, 2002): N/A |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
I left a message here with the same title last week. Since, I've canceled by account with readyhosting but they STILL have not credited my credit card although they were very, very quick in billing it. Below is the e-mail I sent them last week - since then I've sent it twice again and have not gotten a response from them.
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readyhosting.com has been nothing but a royal pain to me since I signed up for an account last Tuesday. It's now Friday afternoon and NOTHING is working in the information I was sent in the "welcome" e-mail.
I've wasted about three hours of my life on hold waiting for your technical support staff, I've e-mailed them 14 times and have not gotten one reply from them.
Signing up for an account at readyhosting.com was one of the most aggravating things I have ever done in my life - an I'm not the only one who feels this way:
http://www.webhostingratings.com/plans/ReadyHosting.html
My credit card has already been billed. I want to cancel my account and the full amount charged to my card to be credited back to it immediately.
Troy
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