|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Well, you get what you pay for. - Review by
submitted on February 15, 2002 |
| Customer's web site: www.seamlyne.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of February 15, 2002): 3 months - 1 year ago |
| Plan used: N/A |
| Customer service rating: 5 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 1 out of 10 |
A recent outage which they claim to be the result of a hacker attack caused my site to be unavailable for a week, and - 15 days after the supposed "attack"* - I still cannot connect to their SQL Servers, which means I've lost all of my customer data. Repeated emails to tech support have gone unanswered, trouble tickets have been ignored, and the phone buzzes busy with every call. No fixes, no updates, no communication.
Before the outage, mail service was spotty, and I could count on my site being down at least twice a week. "99.9% uptime", which is 6 hours a year, is a bit of marketing that they have apparently never read from their own site.
For the record, I don't believe the "attack" story.
They are the living embodiment of "You get what you pay for."
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|