ReadyHosting - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

I am very disapointed - Review by submitted on November 1, 2002
Customer's web site: www.htpro.net
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of November 1, 2002): Current customer
Plan used: 99.00 a year
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 2 out of 10
Overall rating: 1 out of 10
I develop and sell websites and eite content, I have 5 websites hosted at readyhosting.  I have been a client for over a year and I can tell you I have had my share of problems with this company.  First I have had a few of my sites suspended for what they said was spamming.  I never spammed anyone.  Second they took forever to get the sites back up and when they did they didn't reactivate ftp and I had to call them back.  I have also had allot of problems with the sites getting very slow.  They are not doing a very good job with their site to server racito.  I have allot of issues with the email servers crashing as well.  Support is very unprofessional and they have rairly been able to help me.  I think they need to learn to shield other sites from poor query design from other sites using coldfusion.  I have called in many times to inform them that the sites were down to findout that someone had a query loop eating uo all the server resources.  I am currently looking for new hosting for all my sites.

 

 

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