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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Good plan. Bad equipment. - Review by
Gene submitted on January 5, 2003 |
| Customer's web site: GeneBiondo.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of January 5, 2003): Current customer |
| Plan used: ReadyHosting |
| Customer service rating: 4 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 8 out of 10 |
| Overall rating: 7 out of 10 |
Plenty of periodic downtime - unnotified and uncompensated. Help can be hard to reach. I had to bug them to activate many of the services that are included. It looks like they have way too many customers sharing one box; I know of 4 that are down right now - purchased over more than 2 years apart.
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