|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Where is my refund!!?? - Review by
Barb submitted on February 27, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: N/A |
| Date when last hosted by this company (as of February 27, 2002): N/A |
| Plan used: $99/year |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: N/A |
| Overall rating: 1 out of 10 |
On Feb. 3 I decided to sign on with ReadyHosting...I filled out the info, gave my credit card, and received back the welcome e-mail with the instructions stating I could start uploading immediately. It NEVER worked. NOTHING worked as promised. Tried to call in, but line CONSTANTLY busy...still is to this day...On Feb. 5, I sent an e-mail requesting cancellation do to lack of service as promised, using the link on their web site. I marked my e-mail to give me a confirmation when it was received, and I did get that back...After 7 days (the time their site said it would take to get my refund), the $99 STILL HAD NOT BEEN CREDITED to my card. I contacted my card issuer, and promptly proceeded to file a dispute with them over this charge. It has now been more than 3 weeks and I have yet to be credited. I would really like Christina Wirth to respond to me to tell me why I can't get my money back in a timely manner. Yes, I know they're busy. Yes, I know they've had problems. But they didn't waste any time TAKING my money and then NOT PROVIDING ME SERVICE. I WANT MY MONEY BACK!!!!!
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|