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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| E-mail is just a joke. - Review by
Maiquel Llacson submitted on April 3, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of April 3, 2003): Current customer |
| Plan used: 99$/year |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 3 out of 10 |
The web hosting is not too bad, although they have a lot of time when the system is down with no explanation.
But the e-mail system is just a joke. It is one of the most unreliable things I have ever seen. Their tech support is completely useless. For instance, if the e-mail system is down for 10 min, you open a tech support ticket. When the ticket is answered hours or days later, the usual answer is something as stupid as "I am checking the e-mail system right now and I can see it is working fine".
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