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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Down Time - Review by
Dave Pratt submitted on March 13, 2002 |
| Customer's web site: pine-cone.net |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of March 13, 2002): Current customer |
| Plan used: OnePlan |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
These guys don't know the meaning of customer support, much less 5 nines.
Email--up down up down up downdowndown
Website--same story.
If they worked in IT at my company, I'd fire the lot of them.
Currently looking for new hosting company--so I guess in effect I AM firing them. Ha. Feel better already.
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