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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Untitled - Review by
submitted on March 28, 2002 |
| Customer's web site: arthouseinc.net |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of March 28, 2002): 3 months - 1 year ago |
| Plan used: $99/yr. |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
To get a response please visit the Dept. of Justice for the state of Wisconsin & file a complaint against this company. http://www.doj.state.wi.us/columns/complaint.asp My story: This host "LOST" my real estate website approximately 2+ months ago. They have NEVER responsed to one email or phone call. I did get hold of 'Jessica' twice. Her trick is to put you on hold & never come back or transfer you to a dept. that never picks up. One day I held for 1 hr. 45 mins. (speakerphone). No one EVER picked up. She picks up the phone, you tell her your status & she says, "Is this a billing or technical problem" repeatedly. They sent out 2 mass emails saying how they had been hit by 'hacker'. Right! They do not respond to their billing dept. emails when you file for a refund. THESE PEOPLE ARE DEFINATELY NOT PROFESSIONAL!! IF YOU WANT TO THROW AWAY YOUR MONEY--THIS IS A GOOD PLACE TO DO IT!
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