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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Phone # Change - Review by
submitted on April 5, 2002 |
| Customer's web site: clascala.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of April 5, 2002): Less than 3 months ago |
| Plan used: $99 year |
| Customer service rating: Private |
| Technical quality rating: Private |
| Cost rating: Private |
| Overall rating: 2 out of 10 |
I changed servers when my site
stopped functioning, their phone
number was disconnected and
received no response from any emails
I sent them. I did, however just
receive a credit for the rest of my
year's payment, 2 weeks after I sent
an email instructing them to do so.
I didn't expect a response, so I was
surprised. If anyone had to change
servers, try contacting billing at
this number: 888-888-257-2052 opt #3
Obviously something happened and
they should have tried to reach
their customers. I gave them a 1
rating for the hassle, but added 1
for the credit. Good luck.
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