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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

PHP and Microsoft SQL Crap - Review by Chris submitted on April 19, 2002
Customer's web site: N/A
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of April 19, 2002): Current customer
Plan used: $99/yr Standard Plan
Customer service rating: 3 out of 10
Technical quality rating: 2 out of 10
Cost rating: 2 out of 10
Overall rating: 2 out of 10
They advertise PHP support.  They advertise Microsoft SQL support for extra $$$.  However, don't ever expect to get the two to actually talk back and forth.  I am a veteran sysadmin, and its rather trivial to get it setup and running.  Particularly, for a web hosting company sysadmin.  However, it has been a battle since day one.  Tech support cannot help, since this is the job of the sysadmin dept.  However, the syadmin dept. is not available to talk to the public.  So, after days of battles with their management, I finally get an okay, and Microsoft SQL is registered with PHP.  However, thats it.. the sysadmin did not bother to actually configure anything beyond all the defaults, so PHP and Microsoft SQL still, after days of phone calls and emails, cannot talk to TCP/IP properly with a basic test script I have simply dropped on over a dozen other servers for testing purposes.  Amazing a company with such poor performance can stay in business.  The reason I didn't give them a "1" is because they atleast provided an 800# on their dime to keep me on the phone for hours, though one has to ask how much their time is worth.

 

 

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